Firefighting: The Engineer's Guide to On-Call

Hi Everyone! TL;DR: If "Opsgenie", "On-call" or "Daily firefighting" speaks to you — this is the right talk to attend! Everyone loves development and creation! Some enjoy working on maintenance and scalability, but no one likes to be woken up at 3 AM by an incident management app to fix a service outage. On-call responsibility — during the day or night — is one of the most stressful and exhausting parts of engineering life. In this talk, I’ll be sharing what we’ve learned over the past year by interviewing many companies of different sizes and industries. We’ve asked engineering teams about their best practices for handling day-to-day incidents, overnight firefighting, and overall on-call duties. 100+ interviews. Aggregated analysis. Real stats and facts we learned during these conversations. Best practices observed A talk to learn, to be shocked — and to share your own experience about firefighting in software engineering life!